Hardware selfservice intelligent queue screen machine management system For Sale, China Supplier, Factory Price

Hardware selfservice intelligent queue screen machine management system

self-service touch screen-2

Price: 495

Hardware selfservice intelligent queue screen machine management system

Detailed explanation from ticket dispenser to display screen
A queue management system (QMS) is a self-service terminal widely used in banks, hospitals, government halls, and other public service venues. It aims to optimize service processes, reduce waiting times, and improve operational efficiency. The system consists of multiple hardware components, including touchscreen ticket dispensers, window displays, voice calling systems, service evaluators, and wireless call buttons. Below is a detailed breakdown of its core hardware configurations and features.
1. Touchscreen Ticket Dispenser (Self-Service Terminal)
The ticket dispenser is the core entry point of the system, allowing customers to select services and obtain queue tickets. Key hardware includes:
Industrial-Grade Touchscreen: 17~43-inch capacitive touch panel, multi-touch support, scratch-resistant, suitable for high-frequency use.

Thermal Printer: High-speed ticket printing (≤3 seconds per ticket), supports 58mm/80mm paper width, auto-cutter function.

Industrial Control PC: Equipped with Intel Celeron or i3 CPU, 4GB/8GB RAM, ensuring stable long-term operation.

Wireless Communication Module: Supports Wi-Fi/4G/Bluetooth for real-time data synchronization.

2. Window Display (LED/LCD Calling Screen)

Displays real-time queue numbers and waiting information, available in:

Single-Window Screen: Red LED display for individual counters (e.g., bank tellers, clinic rooms).

Multi-Window Screen: 32~55-inch LCD screen, supports split-screen queue info and advertisements.

3. Voice Calling System

Built-in Amplifier + Speakers: Adjustable volume (≥85dB), TTS voice synthesis, customizable multilingual announcements (Chinese, English, dialects).

External Audio Interface: Connects to PA systems for background music and voice broadcast switching.

4. Service Evaluator (Optional)

Allows customers to rate services post-transaction, with data uploaded to the management system for analysis.

5. Physical Call Button (Wireless Keypad)

Staff can call the next customer via a USB-powered wireless keypad, suitable for offline environments.

6. Communication Controller (Wireless/Wired)

Ensures data synchronization between components, supporting RS232, TCP/IP, and other protocols.

7. Management Software

Customizable Queue Rules: Supports regular/VIP tickets and multi-service combinations.

Data Analytics: Generates real-time reports on customer flow and service efficiency.

Conclusion: The intelligent queue management system offers modular hardware configurations to meet diverse scenarios, with high stability and customization, making it an essential tool for modern service management.

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Self-service Touch Screen Machine