Rui Guan

Touch all-in-one machines are often used in the field of convenience services as convenient terminals. However, many people have found that their touch response is slow and the touch is not sensitive. How should we solve this problem? Follow the manufacturer Guangzhou Ruiguan Intelligent to take a look:

1. Check the usage status of the transducer

Check the transducer around the touch screen glass of the self-service terminal device of the convenience advertising machine to see if the shell is stuck or damaged due to bumps during transportation. If the shell is stuck, simply adjust it. If the transducer is damaged, the advertising machine glass needs to be replaced.

2. Check the cleanliness of the touch screen glass

The abnormal response of the advertising machine touch self-service terminal device is highly likely due to other substances coming into contact with the touch screen glass due to other reasons. These substances are equivalent to fingers constantly pressing on it. Therefore, for actual human touch and inability to confirm and focus, it is only necessary to clean and maintain the touch screen glass.

3. Check the replacement status of the USB interface of the advertising machine

Assuming a replacement is made, either retract the original interface of the advertising machine or reinstall the touch screen driver. It should be noted that after the touch screen driver is installed, the system will automatically enter the calibration interface, and at this time, it is necessary to recalibrate the touch screen with your fingers;

One touch display screen

Usually, by following the above method for handling, the advertising machine can basically solve the problem of touch abnormality in touch self-service terminal devices. However, if the problem is still not solved after troubleshooting according to the above method, you can contact the manufacturer and ask them to provide remote or on-site assistance to solve the problem.