Profession touch ticket dispenser LED counter LCD TV display keypad wireless queue screen management system
self-service touch screen-3
Price: 495
Technical white paper on multilingual voice calling system: supporting chinese/english/dialect customization & background music integration
1. System overview
The voice module in modern queue management systems has evolved from simple number calling to an intelligent system integrating multilingual announcements, dialect support, and background music management. It enhances service efficiency while optimizing customer waiting experience, suitable for international venues and dialect-speaking regions.
2. Core Technical Features
(1) Multilingual Text-to-Speech (TTS)
Default Chinese/English bilingual support, extendable to French/Spanish (requires voice library import).
Dynamic TTS engine for real-time text-to-voice conversion, avoiding rigidity of pre-recorded audio.
(2) Dialect Customization
Adapts to Cantonese, Hokkien, etc., requiring dialect voice samples (collaborative recording available).
Supports "Mandarin + Dialect" hybrid mode (e.g., hospitals: "A001 to Window 1, please repeat in Cantonese").
(3) Background Music Integration
Built-in MP3 decoder for preset music or live PA system connection.
Smart volume control: Automatically lowers music volume during announcements (Δ≥15dB).
3. Hardware Components
Component function
Digital amplifier:50W output, supports 4Ω/8Ω speakers
Audio processing IC:Noise reduction + echo cancellation for clarity
Storage:8GB flash storage (≈500hrs recording)
Audio interfaces:3.5mm/RCA output, compatible with PA systems
4. Software:functions
Priority override: Emergency broadcasts interrupt current announcements (e.g., "Medical team to ER immediately").
Speech rate control: 3 adjustable levels (slow/standard/fast).
Scheduled messages: Auto-switches to closing notices after hours.
5. Industry Applications
International airports: Quad-language rotation (CN/EN/JP/KR) with gate updates.
Dialect-speaking government centers: Mandarin+Teochew bilingual mode for elderly assistance.
Luxury malls: Seamless transition between call tones and promotional music.
6. Technical Advantages
Low latency: ≤0.3s from trigger to playback (industry average ≥1s).
High compatibility: Works with Windows/Linux systems.
Energy-efficient: Standby power <5W, complies with EU ErP standards.
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