(Continued)
Advantages of stability and compatibility of the display screen of the horizontal inquiry machine: it adopts the industrial control motherboard, and after 72 hours of high and low temperature cycle test (-20℃~60℃), it can run continuously for 72 hours in high-load scenes such as self-service processing (such as morning and evening peak hospital registration) without jamming or crash.
The display screen of horizontal inquiry machine is compatible with Office software and database management system, which can realize the real-time synchronization of inquiry data and background system.
For example, the government declaration information submitted by users on inquiry machine can be synchronized to the government intranet within 10 seconds to ensure the timeliness of data.

D. Interactive characteristics of horizontal inquiry machine display screen: touch experience and operation optimization
Dual-touch technology and operation fluency of horizontal inquiry machine display screen: it supports optional ten-point infrared touch and ten-point capacitive touch, with infrared touch resolution of 4096*4096P, light transmittance ≥98% and single touch life of 50 million times, which is suitable for high-frequency use scenes such as government halls and airports.
The response speed of capacitive touch is less than <16ms, and it supports gesture operations such as two-finger zooming, sliding switching and rotation. Users can freely adjust the screen size when viewing the floor plan and map navigation, and the operation experience is close to that of a smart phone.
Both touch technologies of horizontal inquiry machine display screen support glove operation (infrared touch) and anti-misoperation recognition (capacitive touch), which adapt to the interactive needs in different environments.
Humanized interactive design of horizontal inquiry machine display screen: the interface is designed by a professional team, with a layout of "big icon+few levels", and the font size is ≥14, which can be clearly recognized by the elderly; Set the "Back" and "Home" fixed buttons to prevent users from getting lost in operation.
The display screen of the horizontal inquiry machine supports voice-assisted interaction (an external microphone is required). When the user says "Inquire about social security payment records", the system can automatically jump to the corresponding page to adapt to people with visual impairment.
At the same time, the query and maintenance interface are separated, ordinary users can only access the query function, and managers can log in to the maintenance background through passwords, and can add/delete query modules and update self-service business processes to ensure system security.
E, the cooperation of dual systems and interaction of horizontal inquiry machine display screen: functional complementarity and scene coverage.

Function coordination and switching convenience: Android system is responsible for daily touch inquiry (such as shopping mall promotion information and bus routes), and X86 system of horizontal inquiry machine display screen handles self-help handling (such as redemption of shopping mall members' points and recharging of bus cards).
Users can switch with one button (response time < 5 seconds) without restarting the equipment, and the two systems can share storage files, such as inquiry materials downloaded by Android system, which can be directly called by X86 system.
Scene function combination of horizontal inquiry machine display screen: in the scene of government affairs hall, users can directly switch to X86 system to submit application materials after inquiring business guide through Android system.
The display screen of the horizontal inquiry machine is in the hospital scene.

After the patient completes the registration payment with X86 system, the Android system automatically pushes the navigation map of the department.
In the shopping mall scene, after the customer finds the target store through touch inquiry, the horizontal inquiry machine display screen can complete the membership registration and coupon collection in the X86 system, realize the closed loop of the whole process of "inquiry-handling-feedback", and improve the user experience and scene service efficiency.