Authentic

Laundry Detergent Pods FAQ: Core Customer Questions & Factory Answers

      1.Can your laundry pods dissolve completely in low/cold water? Will there be any residue? Can the cleaning power and fragrance remain consistent across different batches?

Factory Response: We use fast-dissolving PVA film with industry-leading dissolution efficiency in cold water to avoid residue issues. Meanwhile, we have a strict 100% quality inspection system and select imported raw materials worldwide, which ensures the consistency of cleaning power and fragrance of each batch of products and eliminates downstream complaints caused by batch differences from the source.

       2. Do your laundry pod packages tend to get damp and sticky? Is the individual pod packaging easy to tear? Will the products be easily damaged during transportation? Do you provide English version labels?

Factory Response: We can optimize the packaging design to solve the problems of unsealed box lids and poor tearability of individual packaging, and adopt sturdy packaging materials to reduce the risk of transportation damage. We also support label customization and can provide English version labels on demand to fully meet the needs of import and promotion.

       3. Are the chemical ingredients of your laundry pods safe? Are they suitable for babies and people with sensitive skin? Will they damage delicate fabrics such as wool and silk?

Factory Response: We insist on using imported raw materials selected worldwide with open and safe ingredients. We can customize exclusive formulas according to different skin types and fabrics, which are suitable for babies, people with sensitive skin, and delicate fabrics like wool and silk, avoiding skin irritation and fabric damage. Our products have passed a number of international certifications such as ISO, REACH and SGS, with guaranteed safety.

      4.Is the MOQ for your OEM customization high? Can small-batch customization be satisfied? Are the supply of packaging materials and raw materials stable? Will it affect the delivery time?

Factory Response: We support an ultra-low MOQ with 1 carton for trial orders, and only 10,000 pieces for custom label customization, which can flexibly meet the needs of small-batch OEM/ODM customization. Meanwhile, we have stable supply channels for imported raw materials and packaging materials, advanced production equipment and stable production capacity, which can ensure on-time and sufficient delivery and avoid out-of-stock risks.

    5. Can you provide professional technical support and market guidance? Can the time difference be covered? Is the response speed fast?

Factory Response: We assign exclusive customer managers for communication, which can cover time differences with efficient response, and provide professional technical support and market guidance in a timely manner. We also open up the production line, raw material sources and quality control process for transparent cooperation to fully solve various problems in cooperation.

   6. Are your laundry pods suitable for use in hard water areas in Asia? Are they easy to store in the humid weather in southern regions? How to control the dosage for different amounts of clothes?

Factory Response: We can optimize the formula according to the water quality of different regions (including hard water areas in Asia) to improve product adaptability. We can also optimize the moisture-proof design of packaging to solve the storage problem in the humid weather in southern regions. Detailed dosage instructions will be marked on the products, specifying the usage standards for different amounts of clothes and different levels of dirt to avoid dosage confusion.